Privacy Policy
Last updated: 6 September 2026
Drive Roster respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you use the Drive Roster website, mobile app and related services.
Data Controller: Amanda Banks trading as Drive Roster
Website: driveroster.com
Email: support@driveroster.com
1. About Drive Roster
Drive Roster is a driving instructor and learner management platform designed to help driving instructors manage pupils, lessons, payments, messages, driving tests, progress and related administration.
The platform may be used by driving instructors and their learners.
2. Information We Collect
We may collect and process personal information necessary to provide the Drive Roster service.
This may include:
Contact Information
- Name
- Email address
- Telephone number
Account Information
- User ID
- Instructor or learner account details
- Login and account information
- Device identifiers
- Push notification tokens
Learner Information
- Date of birth
- Lesson dates and times
- Driving test information
- Lesson history
- Training and progress records
- Instructor notes relating to driving tuition
- Availability and lesson preferences
Messages
Drive Roster may store messages exchanged between instructors and learners through the platform.
Payment and Account Information
Drive Roster may store information including:
- Lesson payment records
- Account credit
- Outstanding balances
- Purchase history
- Transaction history
Drive Roster does not store full debit or credit card details.
Where payments are processed online, card information is handled by the relevant payment provider.
3. Drive Roster Mobile App
The Drive Roster mobile app may collect and process information required to provide its features.
This may include:
- Name
- Email address
- Telephone number
- User and account identifiers
- Device identifiers
- Push notification tokens
- Messages
- Lesson information
- Appointment information
- Driving test information
- Payment, credit and purchase history
This information is used to provide app functionality, including account management, lesson administration, messaging, payment records and notifications.
Drive Roster does not use this information for advertising tracking.
We do not sell personal information.
4. How We Use Personal Information
We use personal information only where necessary to operate and provide Drive Roster.
This may include:
- Creating and managing accounts
- Managing driving lessons and appointments
- Recording learner progress
- Managing driving tests
- Recording payments and account credit
- Allowing instructors and learners to communicate
- Sending lesson and account notifications
- Sending push notifications
- Sending SMS notifications where enabled
- Providing customer support
- Maintaining the security and operation of the service
- Preventing misuse or unauthorised access
- Meeting legal and regulatory requirements
5. Legal Basis for Processing
Where UK data protection law applies, we may process personal information under one or more of the following lawful bases:
Contract
Where processing is necessary to provide Drive Roster or fulfil an agreement with a user.
Legitimate interests
Where processing is necessary for the reasonable operation, administration and security of Drive Roster.
Legal obligation
Where information must be processed or retained to comply with applicable law.
Consent
Where consent has been specifically requested for a particular feature or communication.
6. Push Notifications
Drive Roster may use device identifiers and push notification tokens to send notifications relating to:
- Lessons
- Messages
- Payments
- Account activity
- Driving tests
- Other relevant Drive Roster activity
Users can control push notification permissions through the settings on their device.
7. SMS Messages
Where enabled, Drive Roster may send SMS messages relating to lessons, appointments or account activity.
Telephone numbers are used only where necessary to provide Drive Roster communications and associated functionality.
8. Payments
Drive Roster may record:
- That a payment has been made
- The amount paid
- Account credit
- Outstanding balances
- Purchase history
- The lesson or transaction associated with a payment
Drive Roster does not store full debit or credit card information.
Where online payments are used, payment information may be processed by Stripe in accordance with Stripe’s own privacy and security policies.
9. Third-Party Service Providers
Drive Roster may use trusted third-party providers to deliver parts of the service.
These may include:
Google Firebase
Firebase may be used to provide push notification functionality and related application services.
TextMagic
TextMagic may be used to provide SMS notifications where SMS functionality is enabled.
Stripe
Stripe may be used to securely process online payments.
Hosting and Infrastructure Providers
Drive Roster may use hosting, database, email and infrastructure providers necessary to operate the website and application.
These providers may process personal information only where necessary to provide their services.
10. Data Sharing
Drive Roster does not sell personal information to advertisers, marketing companies or data brokers.
Personal information may only be shared:
- With service providers necessary to operate Drive Roster
- Where required by law
- Where necessary to investigate fraud, misuse or security incidents
- Where necessary to protect Drive Roster, its users or others
- Where the user has authorised the sharing of information
11. Data Retention
Personal information is retained only for as long as reasonably necessary to:
- Provide Drive Roster
- Maintain appropriate business records
- Meet legal requirements
- Resolve disputes
- Protect the security of the service
Information may be deleted or anonymised when it is no longer required.
Driving instructors using Drive Roster are responsible for ensuring that information they enter about learners is appropriate and retained only for as long as necessary.
12. Data Security
We use reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
No internet-based service can guarantee absolute security, but Drive Roster is designed to minimise unnecessary collection of personal information and restrict access to authorised users.
13. Learners and Younger Users
Drive Roster is designed for driving tuition and may therefore contain information relating to learner drivers under the age of 18.
Only information reasonably necessary for providing driving tuition and associated administration should be entered into the service.
Drive Roster is not a social networking service and does not provide public profiles or public messaging between users.
14. Instructor Responsibilities
Driving instructors using Drive Roster may enter and manage personal information relating to their learners.
Instructors are responsible for ensuring that they:
- Have an appropriate lawful basis for entering learner information
- Keep information accurate
- Do not enter unnecessary personal information
- Protect access to their Drive Roster account
- Handle learner information in accordance with applicable data protection law
15. Cookies and Website Information
The Drive Roster website may use cookies and similar technologies required for:
- Website functionality
- Account sessions
- Security
- User preferences
- Performance
Where non-essential cookies are used, consent may be requested where required by law.
16. Your Data Protection Rights
Under UK data protection law, you may have rights including the right to:
- Access personal information held about you
- Request correction of inaccurate information
- Request deletion of information
- Restrict certain processing
- Object to certain processing
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
Some information may need to be retained where there is a legal, contractual or legitimate reason to do so.
17. Account and Data Deletion
Users may request deletion of their Drive Roster account and associated personal information.
Some information may need to be retained where required for legal, financial, security or regulatory purposes.
To request deletion, contact:
18. Contact Us
If you have questions about this Privacy Policy, how your information is handled or would like to exercise your data protection rights, please contact:
Drive Roster
Data Controller: Amanda Banks trading as Drive Roster
Website: driveroster.com
Email: support@driveroster.com
19. Complaints
If you are unhappy with how your personal information has been handled, you have the right to raise a concern with the Information Commissioner’s Office (ICO) in the United Kingdom.
20. Changes to This Privacy Policy
This Privacy Policy may be updated when:
- Drive Roster changes
- New functionality is introduced
- Third-party services change
- Legal or regulatory requirements change
The latest version will always be published on this page.